If you are not satisfied with a product, you may return it within Two Weeks of receiving your package for a full refund (less shipping charges) according to our “Two Week Free Trial” Policy. We will make every attempt to issue a credit back to the credit card used to purchase the item, if that is not possible we will process and mail a refund via check.
If you are sending an item back for a repair, it will be repaired or replaced according to our lifetime warranty. We generally will complete a repair 3-6 days from the date we receive it.
*If a holster is beyond repair and must be replaced, it will be replaced with current production model and may vary from the original product including the leather backer. *Previous custom work cannot be replaced.
Exchanges may result in additional charges and/or refunds that will be handled via customer service representatives prior to sending the product and Return Authorization Form to CrossBreed® Holsters.